Privacy Statement
We highly value our customers' privacy. Therefore, we only collect and use your personal data in accordance with the methods outlined in this Privacy Statement.
1) We collect your data only when necessary or related to a transaction.
2) We retain your data only when required by law or relevant to the purpose of collection.
You can browse our website without providing personal data. When browsing our website without logging into a user account, you will remain anonymous, and we will not be able to identify you.
We welcome your feedback. If you have any comments or suggestions, please email the relevant details to our online customer service.
Collection of Personal Data
We do not sell, share, or trade customers' personal data collected online with third parties. Personal data collected online will only be disclosed within our corporate group for internal use. When placing an order, we will collect the following basic personal data from you:
1) Name
2) Delivery address
3) Email address
4) Contact phone number
5) Date of birth
6) Gender
The personal data we collect from you will be used for the following purposes:
1) Delivering the products you have purchased
2) Providing updates on product delivery status and customer support
3) Supplying you with information regarding products
4) Processing your order, or providing services and information as requested by you or through our website
Additionally, we may use the data you provide to manage your account; verify and process transactions related to your online payments; review data downloaded from our website; identify website visitors; conduct user statistics and surveys; and, if you have not opted out, send you information about products or services we believe may be of interest to you.
We may disclose your name and address to third parties (e.g., courier companies or suppliers) to facilitate delivery.
Note:Courier companies may require you to provide your ID number for customs inspection and verification to arrange export procedures.
We may retain your order details, but for security reasons, we cannot directly retrieve this data. You can log in to your account to access order details and review your personal order information. You may also manage personal addresses, banking details, and subscribed newsletters. You are responsible for ensuring the confidentiality of your personal data and preventing unauthorized third parties from accessing it. We are not liable for any misuse of passwords.
Security of Personal Data
We ensure that all collected data is stored securely and confidentially. We protect your personal data in the following ways:
1) Restricting access to personal data
2) Implementing technological safeguards to prevent unauthorized access to computer data
3) Securely destroying your personal data when it is no longer needed for record-keeping purposes
We use 128-bit Secure Socket Layer (SSL) encryption technology to process your financial data. 128-bit SSL encryption would take approximately at least a trillion years to decrypt and is an industry-standard security measure.
Disclosure of Personal Data
We do not share your personal data with other organizations except for companies related to our website’s delivery services and relevant third parties.
Under special circumstances, our website may be required to disclose personal data, such as when there is reasonable cause to believe that disclosure may prevent threats to life or health or for law enforcement purposes.
If you believe our website has violated privacy regulations, please contact our online customer service.
Computer Data Collection
When you browse our website, our servers automatically record data transmitted by your browser. This data includes:
- Your computer’s IP address
- Browser type
- The webpage visited before accessing our website
- Pages viewed within our website
- Time spent on the aforementioned pages, products and information searched for on our website, access times and dates, and other statistics.
The collected data will be used for analysis and evaluation to help improve our website and the services and products we offer. This data will not be used in conjunction with other personal data.
Changes to the Privacy Statement
Our website reserves the right to modify or amend this Privacy Statement at any time.
Complaints Regarding Privacy Violations
If you have any concerns about how we handle customer privacy or complaints, please contact us.